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1998-1999 Seminar Series

The Virtual Reality of User Modeling

W. Lewis Johnson
Director
Center for Advanced Research in Technology for Education (CARTE)
University of Southern California / Information Science Institute

DEPARTMENT SEMINAR
DATE: Monday August 31, 1998
TIME: 2:00pm
PLACE: 1C70 Engineering
*** Everyone is welcome ***

Abstract

Models of users are essential in order to build interactive systems that assist users in performing complex tasks. In order for user modeling to be a practical technology it must be able to cope with the realities of tasks in real user settings. This presentation will discuss techniques for extending the applicability of user modeling techniques so that they are capable of handling the complexities of real-world tasks, and are virtually ready for deployment. For complex tasks such as software engineering activities, it is useful to merge the functions of task modeling and task management, so that the task model is interactively maintained and managed by both user and system. User modeling must be able to exploit information about the context in which work takes place, and respond to dynamic changes in this context. Many interesting tasks involve teamwork; by modeling the interactions between team members, and by limiting the detail of the model, it becomes possible to apply user modeling in a scalable fashion to team tasks. These points will be illustrated in several systems developed at CARTE with user modeling capabilities: an on-line inquiry and explanation system for software systems called MediaDoc, an animated pedagogical agent for team training in virtual environments called Steve, an instructor's assistant for team training called Puppetmaster, and a Web-based animated pedagogical agent called Adele.